Get Support

We're here to help! Contact our support team for assistance with any questions, technical issues, or general inquiries.

Email Support

Send us a detailed message and we'll respond within 24 hours.

support@beamtech.com

Live Chat

Get instant answers to your questions with our live chat support.

Phone Support

Call us directly for urgent issues or complex technical support.

+1 (555) 123-4567

Send us a Message

Common Questions

Find quick answers to frequently asked questions.

How quickly do you respond to support requests?

We typically respond to email inquiries within 24 hours, and live chat support is available for immediate assistance during business hours.

What information should I include in my support request?

Please include your account details, a clear description of the issue, any error messages, and steps to reproduce the problem.

Do you offer support for all your services?

Yes, we provide comprehensive support for all our services including web development, mobile apps, cloud solutions, and ongoing maintenance.

Is there a cost for technical support?

Basic support is included with all our services. Premium support packages are available for enhanced response times and priority handling.

Business Hours

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Emergency Support

For urgent issues outside business hours, please email us with "URGENT" in the subject line.

We monitor emergency requests 24/7 and will respond as quickly as possible.